Help and FAQ
Welcome to New Pig's Help, where you'll find information on how to register, order, review account information, track orders and much more. If you have questions that aren't answered here, please email hothogs@newpig.com or call us at 1-800-HOT-HOGS (468-4647).
Most Frequently Asked Questions
We swine-cerly hope that newpig.com is clear and simple, but we realize you may have a question. In this section, you will find answers to our customers' most Frequently Asked Questions. If you have questions that aren't answered here, please email hothogs@newpig.com or call us at 1-800-HOT-HOGS (468-4647).
- How do I track my order?
- What is your return policy?
- How can I change or cancel my order?
- Where can I find Material Safety Data Sheets?
- What is a "Squeal Deal Code?"
- How do I find a Product?
- Do I need to register/sign in to place an order online?
- How do I qualify for the PIG® Preferred Discount Program?
- How do I write a review on a New Pig product?
- How do I change my Avatar and Display Name on Reviews?
Registration/Sign In
Be sure to take advantage of the benefits of registering at newpig.com. Information in this section will help with registration, signing in and more. If you need additional information, feel free to contact us by emailing hothogs@newpig.com or calling 1-800-HOT-HOGS (468-4647). Don't hesitate to give us a Squeal!
Ordering
To make ordering from New Pig convenient, we offer several ways to place an order. Please refer to the information in this section to learn about ordering options, how to view previous orders, how to update your shipping information and more. If you have additional questions, give us a Squeal at 1-800-HOT-HOGS (468-4647) or email hothogs@newpig.com.
Pricing, Special Offers and Promos
We're here to help you save time, save "bacon" and to put a smile on your face! Please refer to the information in this section to learn about product discounts and how to use Squeal Deal Codes to collect fun "freebies." For more details, call 1-800-HOT-HOGS (468-4647) or email hothogs@newpig.com.
Your Orders
Need to know something about one of your New Pig orders? In this section you'll find information on how to view your order history, check the status of an order, track an order online, and how to change or cancel an order. If you have questions that aren't answered here, please email hothogs@newpig.com or call us at 1-800-HOT-HOGS (468-4647).
Shipping, Returns & Policies
If you want to know about shipping times, the New Pig 100% Money-Back Guarantee or New Pig policies, you've come to the right place. In this section you'll find details about most of our policies. If your question hasn't been answered, email hothogs@newpig.com or call us at 1-800-HOT-HOGS (468-4647).
- Does New Pig have a mobile website?
- What can I do when I get there?
- What phones are supported by the mobile site?
- How does your mobile site help me do my job better?
- Do I need a different login for your mobile site?
- Who can help me use your mobile site?
- How do I request a catalog on your mobile site?
- How do I unsubscribe from your mailings or emails on your mobile site?
- How do I view videos on your mobile site?
- How do I search for an MSDS on the mobile site?
- How do I contact New Pig from the mobile site?
- How do I find a distributor?
- How do I look up National Stock Numbers from the mobile site?
- How do I visit the PIG Library from the mobile site?
- How do I use a Squeal Deal Code on the mobile site to get a free promo item?
- How do I look for New Pig job opportunities from the mobile site?
Account Information
To make shopping at newpig.com easy, we've brought all of the "jobs you need to do" together in the top navigation area. Whether you need to edit your account information or find out where your shipment is, you'll find it here. Choose the topic you need and we'll give you all the details. If there's something we've missed, please call 1-800-HOT-HOGS (468-4647) or email hothogs@newpig.com. We'll be happy as a pig in mud to help you!
Catalogs, Mailing & Email Lists
Would you like to get a FREE print version of our Pigalog® Catalog? In this section you'll find ways to do that and more. If you have questions we haven't addressed, please give us a Squeal at 1-800-HOT-HOGS (468-4647) or email us at hothogs@newpig.com.
Product and Technical Information
Want to find technical information such as Material Safety Data Sheets, Product Data Sheets and Technical Articles? In this section you'll find instructions on how to locate information in our PIG® Library of technical documents and more. If you still need additional technical assistance, one of our knowledgeable Tech Reps can be reached by emailing hothogs@newpig.com or calling 1-800-HOT-HOGS (468-4647). Don't hesitate to give us a Squeal!
Company Information
Want to learn more about New Pig? Want to hear from the Chairman of the Boar-d how we ended up with our funny name? Choose your topic of interest from Press Releases to what it's like working on Pork Avenue and we'll tell you more of the story.
Mobile Site
Want to learn more about New Pig's mobile site? In this section, you will find answers to some mobile Frequently Asked Questions. If you have any questions that aren't answered here, please email hothogs@newpig.com or call us at 1-800-HOT-HOGS (468-4647).
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